Insights

Cyber security, in plain language.

Practical guidance on governance, compliance and risk for Australian government, councils and enterprise — written by practitioners, not marketers.

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AIS
AI Security & Governance7 min read

Chatbots, Voice AI and Customer Data Security

AI chatbots and voice assistants sit directly between your customers and their personal data. Here is how to deploy them without creating a privacy or security incident.

KA
Ken Armitt
September 7, 2026
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All articles AI Security & Governance APRA & Financial Services Cyber Risk & Strategy Essential Eight Government Compliance Incident Response & Ransomware ISO 27001 Local Government Robotics & OT Security Uncategorized Virtual CISO & Governance

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Frameworks & standards we assess and advise against

Independent, vendor-neutral expertise across the Australian and international frameworks government, regulators and boards rely on.

E8
Essential Eight
ISO
ISO/IEC 27001
NIST
NIST CSF 2.0
CPS
APRA CPS 234 / 230
ISM
ACSC ISM
PSPF
PSPF
IRAP
IRAP readiness
SOC2
SOC 2
PCI
PCI DSS
NDB
Privacy Act / NDB
SOCI
SOCI Act